If you have a question or general enquiry, the quickest way to an answer is to contact our venues directly. Click here for contact details and the opening hours for all Xcite venues.
For non-urgent enquiries, please complete the form below and a member of our team will get back to you as soon as possible.
Please note, during busy periods it can take up to 5 working days for a response.
The Xcite membership team phone line is 01506 237909. Our team are currently available during the following times:
If your enquiry is urgent, please contact your nearest Xcite venue
You can also make amends to your membership by completing the below forms:
If you’re an individual, group, or organisation interested in hosting an event or setting up a block booking at one of our venues (or the spaces we manage within a West Lothian secondary school), please complete our INITIAL ENQUIRY FORM HERE. A member of our team will get back to you with available options.
If you have received a provisional date and time for your event or block booking and would like to go ahead with the booking, please complete our BOOKING FORM HERE.
*Important Information Before You Start*
Before proceeding with the booking form, you must confirm that you have read and understood our Terms and Conditions. If you encounter any difficulties completing the form, please email us at xcitebookingsteam@westlothianleisure.com, and a member of our team will assist you.
If you choose to pay monthly by direct debit for an ongoing booking, you’ll need to provide relevant bank details. Please download and complete our Direct Debit Mandate Form. You will be required to upload a copy of this during the booking process.
Additionally, our booking process requires you to submit a risk assessment. If you do not have one, we recommend downloading our Example Risk Assessment Template to create your own. You will need to upload this document during the enquiry process.
Please note: We cannot process your booking enquiry without a submitted risk assessment.
Explore our latest timetables, news and offers, plus get access to venue information and bookings. You can also manage your online account and receive the latest notifications and updates from your local Xcite venue!
